What We Do » Shipping Analysis and RFP's

Shipping Analysis and RFP's


Creative Management Services understands the importance of partnering with the right vendor for shipping and overnight needs.

The CMS team of experts will review current vendors, shipping requirements, technologies, distribution processes and evolving requirements of the client. CMS will help determine the current contract financial terms based on proprietary shipping benchmarks and identify ways to maximize productivity and operational efficiencies.

Shipping Analysis and RFP:

  • Sole Sourcing bundling of services with an enterprise agreement
  • Cost Reduction and Process Efficiencies
  • Negotiation and implementation of improved contracts
  • Rebate Programs
  • Billing and Reporting compliance

Benefits of a Shipping analysis and RFP's:

  • Benchmark with current industry standards and trends
  • Cost Savings
  • Streamline Processes
  • Annual compliance reviews to maintain integrity of the contract

The CMS team of experts works with our client's requirements to customize each step of the review process making specific recommendations that exceeds our client's expectations.

Mail Distribution


Mail Distribution has always been a vital component within an enterprise and represents a portal that requires an error free flow of both inbound and outbound mail related processes. The CMS team of mail experts will review current mailing processes, internal delivery methods, mail technologies and the entire "chain of custody" of the mail pieces. CMS will benchmark all mail related functions against a proprietary database created by CMS and represented by 14 years of Mail Distribution studies.

CMS can work with our clients to re-engineer their mail related functions, develop a RFP document to outsource Mail Distribution or assist with benchmarking the present mail staff for the best price point with the highest level of service.

Benefits of Re-engineering the present Mail Distribution processes:

  • Ensure compliance to mail industry standards of performance
  • Document the entire ‘chain of custody" of all mail processes
  • Increased productivity and accountability of mail staff
  • Elimination of redundant steps within the mail functions

Benefits of Outsourcing Mail Distribution processes:

  • Provide career path for present mail staff members
  • Required mail technologies become part of the outsourcing solutions
  • Mail processes will be compliant to industry security protocols
  • Total cost of managing Mail Distribution is fixed for contract term

The CMS team of subject matter experts, working with unique client requirements, customizes each step of the process, and then makes specific recommendations that exceed our client's expectations.

Quality Training Services


Kaizen Analysis and Total Quality Management (TQM)

The economic pressures on organizations today demand that products and services are delivered on time, within the budget guidelines and error-free. The business mantra often heard is "Doing More for Less". Thousands of companies with $1 million to $200 million in annual revenues have discovered the need to "Doing it Right the First Time, Always".

The CMS team of trained quality experts uses both the Kaizen method, which allows any business process to be analyzed for redundant process steps and the TQM program, which embraces business process re-engineering and problem solving techniques. The combination of these two dynamic quality programs will produce the most efficient process and the highest levels of output.

Training Services:

  • Process Re-Engineering
  • Kaizen Quality Techniques
  • Total Quality Management (TQM)
  • Process Re-Engineering
  • Malcolm Baldrige Quality Training & Certification
  • "Doing it Right the First Time, Always" Case Studies
  • "Doing More for Less" and "Doing More With Less" programs

Benefits of CMS Training:

  • Reduced operating costs
  • Highest process output rate
  • Increased employee productivity
  • Reduced error rate and increased employee morale
  • Most efficient designed process mapping

The CMS teams of subject matter experts will work with our clients requirements, customizing each step of the training process to then make specific recommendations that exceed our client's expectations.

Mail Center Security Assessment


Since 9/11 the threat of terrorism within a mail distribution center has taken on a heightened awareness. This awareness can be best validated by the increased security protocols written by an enterprise security team. The Mail Center still represents the most vulnerable entry portal for a potential terrorist attack. In the 9 years proceeding 9/11, the United States Postal Service (USPS) has responded to 6,000 potential acts of terrorism with roots traced back to mail distribution.

CMS has written mail distribution security protocols for government agencies, corporate and legal clients. The security protocols included both mail entry and exit strategies, relocation to off-site locations of the existing on-site mail centers, X-ray and Anthrax solutions and a myriad of mail technologies to detect intrusive devices and chemical threats.

Many of our clients realize that a potential security breach in the mail distribution center requires an escalation of their respective security protocols. With this threat comes the possibility of a building evacuation... which translates quickly into a costly business interruption. A CMS client that was forced to evacuate a building in New York City found that a lost billing day due to a mail distribution center threat resulted in $11 million of lost revenue.

Benefits of a Mail Center Security Assessment

  • Perform the Mail Center Security Assessment from the eyes of a terrorist
  • Document all potential security breaches in any of the observed mail related functions
  • Provide recommendations to resolve any security breaches
  • Support the respective security team in implementing the solutions
  • Perform an unannounced follow-up inspection

The CMS team of subject matter experts will work with our client's requirements, customize each step of the process and then make specific recommendations that exceed our client's expectations.






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1235 North Loop West
Suite 702
Houston, Texas 77008
(713) 868-5119